Job Posting

Job Opening Information COMPUTER APPLICATIONS SPECIALIST

Job Number
34 CSC 20

Position Title
COMPUTER APPLICATIONS SPECIALIST
Required Application Type
School Related Personnel
Job Description

REPORTS TO:             Supervisor of Computer Services
LOCATION:             Bush Education Center
DESCRIPTION:       Full-time position (1.0 FTE), 7.5 hours per day, 12 months per year

The following work activities are listed as examples only and in no event shall the employee be limited to only those examples listed here:

  • Provide first line troubleshooting and technical support (telephone and on site) for computer software and basic hardware issues for end users;
  • Create, revise, maintain and ensure accuracy of reports and queries as school districts request data analysis from software;
  • Maintain current knowledge on statewide reports and regulations;
  • Communicate with and assist school district administrators, principals, counselors and clerical staff as necessary;
  • Export and import data from various applications for shared use with other software programs on a regular basis;
  • Consult and troubleshoot with programmers, vendors and/or LAN staff on problems, changes or enhancement requests to software;
  • Develop and implement procedures for managing projects and report requests;
  • Test new software releases for vendor before general release;
  • Install software, updates and patches on end user machines;
  • Work independently to maintain servers and software applications;
  • Demonstrate specialized software applications to school administrators, teachers, counselors, and school district support staff;
  • Coordinate implementation of upgrades and conversions to new software;
  • Develop and implement procedures to maintain the integrity of data from year to year which includes informing district administrators of responsibilities and testing results upon completion;
  • Research, analyze, evaluate and consult with school district administrators and technology directors on available software for current and future needs;
  • Provide direction to less experienced staff on specifications and procedures for applications support, report writing, state reporting and query development;
  • Consult with district to schedule and conduct training on specialized computer software applications for school administrators, teachers, counselors, and school district support staff;
  • Attend bi-weekly technology meetings to discuss software changes, problems, state-mandated data collection issues and other information sharing;
  • Evaluate, order and maintain inventory supplies;
  • Attend instructional meetings and training classes to enhance current knowledge of software programs and apply this knowledge to aid the end user;
  • Create, revise, maintain and provide training manuals and documentation of specialized software applications;
  • Maintain and submit statistical and financial records to district personnel (superintendents, administrators, and clerical staff), New York State and the federal government. Information is also maintained for Computer Services budgeting purposes;
  • Interpret state and federal rules, regulations and mandates for reports such as SA129, NCLB, VADIR, Special Education, Health Mandates (Dental, BMI), etc;
  • Schedule meetings and consult with school district administrators to establish deadlines based on state and district requirements.
  • Perform other duties as assigned.
     
    START DATE:                     As soon as possible

 

 

Civil Service Title
COMPUTER APPLICATIONS SPECIALIST
Job Qualifications

This is a competitive Civil Service position.  The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligibles List for this title, or be among the top three after taking the required Civil Service exam for this title.

  • Applicant must possess the following:  comprehensive knowledge and understanding of computer software applications, their functionality and capabilities; comprehensive understanding, knowledge, and intuitiveness related to the varied needs of the Computer Services Center’s customers; Seasoned and astute customer support skills; thorough knowledge of the technological infrastructure and its respective relationship between workstation, internet, hosted server, and report server; possess a mastery skill  level with the applications report writer tool and query building tool; good presentation and training skills in both a group and one-on-one setting; ability to resolve complex issues and requests; the ability to direct support team members through guidance, training and support.
  • Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor’s Degree in Computer Science, Business Administration, or a related field and six (6) years of experience supporting computer applications in a school or a BOCES; or
  • Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's Degree in Computer Science, Business Administration, Executive Secretarial Science or a related field and eight (8) years of experience supporting computer applications in a school or a BOCES; or
  • Graduation from high school or possession of a high school equivalency diploma and ten (10) years of experience supporting computer applications in a school or a BOCES. 

SALARY:      Commensurate with related experience, plus comprehensive benefit package

Application Procedure

Please complete your file by submitting the following information:

*  Employment application

*  Letter of interest

*  Detailed résumé

*  Evidence of NYS certification, license or Registration Certificate (if applicable)

*  College undergraduate and graduate transcripts conferring degree

*  If no college education, furnish a copy of high school diploma or GED

*  One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category
NON-INSTRUCTIONAL
Job Location
BUSH EDUCATION CENTER

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