Job Posting


Job Number
39 CSC 20

Position Title
Required Application Type
School Related Personnel
Salary/Pay Scale
Job Description


Full-time position (1.0 FTE), 8 hours per day, 12 months per year; Competitive Civil Service Position

  • Supports end users in all areas of computer operations, communications, software and hardware;
  • Provides maintenance in a timely manner in response to user requests;
  • Provides PC desktop troubleshooting and customer support;
  • Implements, maintains and troubleshoots telephone systems and LANS;
  • Provides hardware and software maintenance, training and technical support for varied programs;
  • Assists with the training of users in the operation of computers and software application use;
  • May act as project manager for computer network implementation;
  • Acts as liaison between customer, County IT staff and Computer Services Staff;
  • May assist with server maintenance, configuration or support;
  • Works with systems personnel establishing user (customer) and operations communications procedures;
  • Performs other duties as assigned



Civil Service Title
Job Qualifications

This is a competitive Civil Service position.  The selected candidate must possess this title or be among the top three of a current, binding Civil Service list for the title or if no binding Civil Service list be in the top three after taking the required Civil Service exam for the title.

  1. Graduation from a regionally accredited or New York State registered two (2) year college with an Associate degree in Computer Science, Information Systems, or a related field; or
  2. Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information Systems, or a related field; or
  3. Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either 1) 30 college credits or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software; or
  4. Graduation from high school or possession of an equivalency diploma and two (2) years experience in installation and support of personal computers, computer applications, LANS/WANS and/or data communications; or
  5. A satisfactory equivalent combination of training and experience.

*NOTE:  The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states similar to the BOCES Computer Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.

  • Good Communication skills (written and interpersonal) required.
  • Ability to troubleshoot, maintain and support networked PC’s and Windows based servers required.
  • Must have working knowledge of Windows 7/10, Windows Server 2008/2012/2016, Hyper-V, MS Office Suite, Apple iPads and PC configuration.
  • Experience working with Microsoft System Center.
  • Sound oral and written communication skills, a high degree of logical reasoning and resourcefulness; sound judgment; tact; patience and physical condition.
Application Procedure

Please complete your file by submitting the following information:

*  Employment application

*  Letter of interest

*  Detailed résumé

*  College undergraduate and graduate transcripts conferring degree

*  If no college education, furnish a copy of high school diploma or GED

*  One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category
Job Location

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