Position Title

NETWORK TECHNOLOGY SPECIALIST, SERVER TEAM

Required Application Type

School Related Personnel

Job Description

Full-time (1.0 FTE), 8-hour day, 12-month, Competitive Civil Service Position

• Assists with data classification work to ensure proper handling and security of data.
• Assists with security auditing, enforcement of best practices, and creation of new security processes.
• Assists with the training in the operation of computers and software application use.
• Configures, installs, maintains, and supports software and peripheral equipment, including printers; provides hardware and software maintenance, training, and technical support for various programs.
• Documents computer maintenance, updates, and installations through help ticketing and inventory systems.
• Establishes user and operations communications procedures with systems personnel.
• Maintains and supports LAN/WAN, regional telecommunication systems, telephone systems, and regional electronic mail systems.
• Provides first-level support for LAN-based applications and customer support on networked applications.
• Provides maintenance in a timely manner in response to user requests.
• Provides recommendations and creates requisitions for purchasing hardware and software.
• Supports end users in all areas of computer operations, communications, software, and hardware.
• Other duties as assigned.

 

 

Civil Service Title

NETWORK TECHNOLOGY SPECIALIST

Job Qualifications

This is a competitive Civil Service position. The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligible List for this title or be among the top three after taking the required Civil Service exam for this title.

• Assists with data classification work to ensure proper handling and security of data.
• Assists with security auditing, enforcement of best practices, and creation of new security processes.
• Assists with the training in the operation of computers and software application use.
• Configures, installs, maintains, and supports software and peripheral equipment, including printers; provides hardware and software maintenance, training, and technical support for various programs.
• Documents computer maintenance, updates, and installations through help ticketing and inventory systems.
• Establishes user and operations communications procedures with systems personnel.
• Maintains and supports LAN/WAN, regional telecommunication systems, telephone systems, and regional electronic mail systems.
• Provides first-level support for LAN-based applications and customer support on networked applications.
• Provides maintenance in a timely manner in response to user requests.
• Provides recommendations and creates requisitions for purchasing hardware and software.
• Supports end users in all areas of computer operations, communications, software, and hardware.
• Other duties as assigned.

*NOTE: The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states like the BOCES Computer Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.

• Strong communication skills, both written and interpersonal, are required.
• Ability to work effectively in a team environment and manage the daily workload.
• Proficiency in troubleshooting, maintaining, and supporting networked PCs and Windows-based servers is essential.
• Must possess working knowledge of Windows 10/11, Windows Server 2016/2019/2022, Hyper-V, Microsoft Office 365, and PC configuration. Ability to learn Microsoft online Management Portals.
• Experience working with Microsoft System Center - SCOM, SCCM, DPM.
• Excellent oral and written communication skills, high logical reasoning, resourcefulness, sound judgment, tact, patience, and good physical condition are necessary.

Application Procedure

Please complete your file by submitting the following information:

• Employment application
• Letter of interest
• Detailed résumé
• College undergraduate and graduate transcripts conferring degree
• If no college education, furnish a copy of high school diploma or GED
• One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category

NON-INSTRUCTIONAL

Job Location

GST BOCES REGION; BUSH EDUCATION CENTER

Additional Information