Position Title

NETWORK TECHNOLOGY SPECIALIST

Required Application Type

School Related Personnel

Job Description

Full-time (1.0 FTE), 8-hour day, 12-month, Competitive Civil Service Position

• Provides recommendations and creates requisitions on behalf of customer to purchase hardware and software.
• Works with systems personnel establishing user (customer) and operations communications procedures.
• Maintains & supports local area network (LAN)/wide area network (WAN) and regional telecommunication systems, telephone systems and/or regional electronic mail systems.
• Documents computer maintenance, and installs, through a help ticketing and inventory systems.
• Configures, installs, maintains, and supports software and peripheral equipment, including printers. Provides hardware and software maintenance, training, and technical support for varied programs.
• Provides end users first level support for LAN-based applications and provides customer support on networked applications.
• Assists with Security auditing, enforcement of best practices and creation of new security processes
• Supports end users in all areas of computer operations, communications, software, and hardware.
• Assists with the training of users in the operation of computers and software application use.
• Provides maintenance in a timely manner in response to user requests.
• Other duties as assigned.

 

 

Civil Service Title

NETWORK TECHNOLOGY SPECIALIST

Job Qualifications

This is a competitive Civil Service position. The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligible List for this title or be among the top three after taking the required Civil Service exam for this title.

• Graduation from a regionally accredited or New York State registered two (2) year college with an Associate's Degree in Computer Science, Information Systems, or a related field; or
• Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information
• Systems, or a related field; or
• Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either 1) 30 college credits or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software; or
• Graduation from high school or possession of an equivalency diploma and two (2) years’ experience in installation
• and support of personal computers, computer applications, LANS/WANS and/or data communications; or
• A satisfactory equivalent combination of training and experience.

*NOTE: The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states similar to the BOCES Computer

• Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.
• Good Communication skills (written and interpersonal) required.
• Ability to troubleshoot, maintain and support networked PC’s and Windows based servers required.
• Must have working knowledge of Windows 7/10, Windows Server 2012/2016/2019, Hyper-V, Microsoft Office 365, and PC configuration.
• Experience working with Microsoft System Center - SCOM, SCCM, DPM.
• Sound oral and written communication skills, a high degree of logical reasoning and resourcefulness; sound judgment; tact; patience and physical condition.

Application Procedure

Please complete your file by submitting the following information:

• Employment application
• Letter of interest
• Detailed résumé
• College undergraduate and graduate transcripts conferring degree
• If no college education, furnish a copy of high school diploma or GED
• One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category

NON-INSTRUCTIONAL

Job Location

GST BOCES REGION

Additional Information