Job Posting


Job Number

Position Title
Required Application Type
School Related Personnel
Job Description


Full-time position (1.0 FTE), 8 hours per day, 12 months per year; Competitive Civil Service Position

  • Provides recommendation and creates requisitions on behalf of customer to purchase hardware and software;
  • Works with systems personnel establishing user (customer) and operations communications procedures;
  • Maintains & supports local area network (LAN)/wide area network (WAN) and regional telecommunication systems, telephone systems and/or regional electronic mail systems;
  • Documents computer maintenance, and installs, through a help ticketing and inventory systems;
  • Configures, installs, maintains and supports software and peripheral equipment, including printers;
  • Provides hardware and software maintenance, training and technical support for varied programs;
  • Provides end users first level support for LAN-based applications and provides customer support on networked applications;
  • Supports end users in all areas of computer operations, communications, software and hardware;
  • Assists with the training of users in the operation of computers and software application use;
  • Provides maintenance in a timely manner in response to user requests;
  • Performs other duties as assigned.


Civil Service Title
Job Qualifications

This is a competitive Civil Service position.  The selected candidate must possess this title or be among the top three of a current, binding Civil Service list for the title or if no binding Civil Service list be in the top three after taking the required Civil Service exam for the title.

  • Graduation from a regionally accredited or New York State registered two (2) year college with an Associate's Degree in Computer Science, Information Systems, or a related field; OR
  • Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information Systems, or a related field; OR
  • Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either: 1) 30 college credits, or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software OR
  • Graduation from high school or possession of an equivalency diploma and two (2) years’ experience in installation and support of personal computers, computer applications, LANS/WANS and/or data communications; OR
  • A satisfactory equivalent combination of training and experience.

*NOTE:  The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states similar to the BOCES Computer Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.

  • Good Communication skills (written and interpersonal) required.
  • Ability to troubleshoot, maintain and support networked PC’s and Windows based servers required.
  • Must have working knowledge of Windows 7/10, Windows Server 2008/2012/2016, Hyper-V, MS Office Suite, Apple iPads and PC configuration.
  • Experience working with Microsoft System Center.
  • Sound oral and written communication skills, a high degree of logical reasoning and resourcefulness; sound judgment; tact; patience and physical condition.

Salary:  $32,000 - $40,000, dependent on related work experience.  Plus comprehensive benefits package.

Application Procedure

Please complete your file by submitting the following information:

*  Employment application

*  Letter of interest

*  Detailed résumé

*  College undergraduate and graduate transcripts conferring degree

*  If no college education, furnish a copy of high school diploma or GED

*  One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

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