Job Posting

Job Opening Information OPERATIONS COMMUNICATION SPECIALIST

Job Number
CSC19-0011

Position Title
OPERATIONS COMMUNICATION SPECIALIST
Required Application Type
School Related Personnel
Job Description

LOCATION:  Bush Education Center/Elmira City School District

Full-time position (1.0 FTE), 8 hours per day, 12 months per year

 GST BOCES is seeking an Operations Communications Specialist to help support the regional Cisco VoIP network. 

  • Configure, monitor, and troubleshoot Cisco equipment in a LAN/WAN environment including enterprise wireless, routers and switches.  Ensure that all devices are running on current firmware.    
  • Support the wireless infrastructure including all wireless controllers, access points, and management software. 
  • Support the Telecommunications Lead Technician in troubleshooting and maintaining the GST BOCES Regional Network including Application and ISP Load Balancers, core routers, switches, transceivers, Internet, network connections, new equipment installations and network subnetting.
  • Planning, installation, configuration, maintenance, support, and optimization of hardware, software, and telecommunications solutions and services.
  • Possess skillset for analyzing and troubleshooting network related issues involving voice, video and data communications, and structured cabling infrastructure (fiber/copper) to optimize network performance. 
  • Maintain thorough documentation of network and applications, processes and procedures, including creating, maintaining and updating network drawings.
  • Ensure excellent customer service by working efficiently, meeting deadlines and customer expectations.
  • Exhibit excellent people, communication, and self-management skills and display a desire to work in a team environment and with others.
  • Maintain a working knowledge of network security, subnetting, network and WAN backbone design, VLANS network protocols such as: Quality of Service (QoS), Multicast, EIGRP, OSPF, Spanning Tree, Tunneling, and Trunking.
  • On the job training will be provided. 
  • Cisco certifications such as CCNA or other network/security certifications desired.
  • Other duties as assigned.

 

Civil Service Title
OPERATIONS COMMUNICATION SPECIALIST
Job Qualifications

This is a competitive Civil Service position.  The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligibles List for this title, or be among the top three after taking the required Civil Service exam for this title.

  1. Graduation from a regionally accredited or NYS registered two (2) year college or university with an Associate's Degree in Computer Science or related field and one (1) year of computer/network support experience; OR
  1. Graduation from high school or possession of an equivalency diploma and three (3) years’ computer/network support; OR
  1. An equivalent combination of training and experience as defined by the limits of (A) and (B).

 

Salary:  Competitive salary based upon experience.  Plus comprehensive benefits package.

Application Procedure

Please complete your file by submitting the following information:

*  Employment application

*  Letter of interest

*  Detailed résumé

*  Evidence of NYS certification, license or Registration Certificate (if applicable)

*  College undergraduate and graduate transcripts conferring degree

*  If no college education, furnish a copy of high school diploma or GED

*  One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category
NON-INSTRUCTIONAL
Job Location
BUSH EDUCATION CENTER

Interested in this position?