Position Title

COMPUTER APPLICATIONS SPECIALIST TRAINEE - CONTINUOUS RECRUITMENT

Required Application Type

School Related Personnel

Job Description

Applications are continuously being accepted for this position

and may be used to fill vacancies which may occur within GST BOCES Region

 

LOCATION:  GST BOCES REGION

Full-time position (1.0 FTE), 7.5 hours per day, 12 months per year

This is a trainee position responsible for learning the operations and aspects of a Computer Applications Specialist while participating in an intensive, on the job training program.  Once probationary status is achieved, this person will have 52 weeks (1 year) to learn and become progressively responsible for all phases of the position before transitioning into the Computer Applications Specialist title.

The incumbent will learn and assist with the following activities:

• Provide first line troubleshooting and technical support (telephone and on site) for computer software and basic hardware issues for end users;
• Create, revise, maintain and ensure accuracy of reports and queries as school districts request data analysis from software;
• Maintain current knowledge on state-wide reports and regulations;
• Communicate with and assist school district administrators, principals, counselors and clerical staff as necessary;
• Export and import data from various applications for shared use with other software programs on a regular basis;
• Consult and troubleshoot with programmers, vendors and/or LAN staff on problems, changes or enhancement requests to software;
• Develop and implement procedures for managing projects and report requests;
• Test new software releases for vendor before general release;
• Install software, updates and patches on end user machines;
• Work independently to maintain servers and software applications;
• Demonstrate specialized software applications to school administrators, teachers, counselors, and school district support staff;
• Coordinate implementation of upgrades and conversions to new software;
• Develop and implement procedures to maintain the integrity of data from year to year which includes informing district administrators of responsibilities and testing results upon completion;
• Research, analyze, evaluate and consult with school district administrators and technology directors on available software for current and future needs;
• Provide direction to less experienced staff on specifications and procedures for applications support, report writing, state reporting and query development;
• Consult with district to schedule and conduct training on specialized computer software applications for school administrators, teachers, counselors, and school district support staff;
• Attend bi-weekly technology meetings to discuss software changes, problems, state-mandated data collection issues and other information sharing;
• Evaluate, order and maintain inventory supplies;
• Attend instructional meetings and training classes to enhance current knowledge of software programs and apply this knowledge to aid the end user;
• Create, revise, maintain and provide training manuals and documentation of specialized software applications;
• Maintain and submit statistical and financial records to district personnel (superintendents, administrators, and clerical staff), New York State and the federal government. Information is also maintained for Computer Services budgeting purposes;
• Interpret state and federal rules, regulations and mandates for reports such as SA129, NCLB, VADIR, Special Education, Health Mandates (Dental, BMI), etc.;
• Schedule meetings and consult with school district administrators to establish deadlines based on state and district requirements.
• Perform other duties as assigned.

Civil Service Title

COMPUTER APPLICATION SPECIALIST TRAINEE

Job Qualifications

This is a competitive Civil Service position.  The selected candidate must possess this title or be among the top three of a current, binding Civil Service list for the title or if no binding Civil Service list be in the top three after taking the required Civil Service exam for the title.

• Graduation from high school or possession of a high school equivalency diploma.

Salary:  Commensurate with related work experience.  Plus comprehensive benefits package.

Application Procedure

Please complete your file by submitting the following information:Employment application

• Letter of interest
• Detailed résumé
• Evidence of certification, license or Registration Certificate (if applicable)
• College undergraduate and graduate transcripts conferring degree
• If no college education, furnish a copy of high school diploma or GED
• One to three current, dated and signed letters of professional reference (must be less than 1 yr. old)

Job Category

NON-INSTRUCTIONAL

Job Location

GST BOCES REGION

Additional Information