Job NumberCSC: CAPS-CR
Applications are continuously being accepted for this position
and may be used to fill vacancies which may occur within GST BOCES Region
LOCATION: GST BOCES REGION
The following work activities are listed as examples only and in no event shall an employee be limited to only those examples listed here:
This is a competitive Civil Service position. The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligibles List for this title or be among the top three after taking the required Civil Service exam for this title.
Individual must possess comprehensive knowledge and understanding of computer software applications, their functionality and capabilities; comprehensive understanding, knowledge, and intuitiveness related to the varied needs of the Computer Services Center’s customers; Seasoned and astute customer support skills; thorough knowledge of the technological infrastructure and its respective relationship between workstation, internet, hosted server, and report server; possess a mastery skill level with the applications report writer tool and query building tool; good presentation and training skills in both a group and one-on-one setting; ability to resolve complex issues and requests; the ability to direct support team members through guidance, training and support.
SALARY RANGE: Per Support Staff Association Contract, plus comprehensive benefit package.
Please complete your file by submitting the following information: